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Refund Policy
Refund Policy
Last Updated: September 26, 2026
Thank you for choosing Free URL Submit. This Refund Policy explains how refunds, cancellations, and payment-related requests are handled for purchases made through Free URL Submit.
Free URL Submit offers digital directory services and may also offer eligible digital products, software, plugins, themes, ebooks, and other digital content.
For transactions processed through payment methods such as cryptocurrency, PayPal, and other supported payment methods, the Payment provider acts as the Merchant of Record and handles payment processing, applicable tax collection, billing, and buyer refund processing.
Nothing in this Refund Policy limits any mandatory consumer rights or statutory refund rights that apply to you under applicable law.
1. Digital Services and Products
Free URL Submit provides digital services and digital products. These may include business directory listing services, software-related products, plugins, themes, ebooks, and other eligible digital content.
No physical products are shipped as part of these services unless expressly stated otherwise on the applicable product page.
Before completing a purchase, customers should review the product or listing description, price, duration, features, limitations, and applicable terms.
2. Free Listings
Free listings are provided without payment.
No payment is required.
No refund is applicable because no payment has been collected.
Free listings remain subject to our Terms of Service and directory policies.
3. Paid Listing Services
Free URL Submit may offer paid directory listing services, including:
Starter Pro Annual Listing.
Premium Lifetime Listing.
The applicable price, duration, and included features are displayed before purchase.
A paid listing provides access to the directory features described on the applicable listing plan.
A “lifetime” listing means continued access to the applicable purchased listing service for the operational lifetime of the Free URL Submit service. It does not guarantee that the website or every individual feature will remain available indefinitely.
Purchasing a listing does not guarantee search engine rankings, website traffic, customer inquiries, sales, leads, revenue, or other commercial results.
4. Digital Products
Free URL Submit may offer its own eligible digital products, including software, plugins, themes, ebooks, and other digital content.
The applicable product page will describe the product, its features, limitations, price, and method of delivery or access before purchase.
If a digital product is defective, materially different from its description, or cannot reasonably be accessed or used as described, please contact us so that we can investigate and attempt to resolve the issue.
5. Refund Eligibility
Refund eligibility is determined according to this Refund Policy, applicable product terms, the Payment provider’s applicable buyer refund policy, and mandatory consumer protection laws.
For transactions processed through the Payment provider, the Payment provider may consider refund requests made within its applicable refund period. The Payment provider’s current policy may provide for discretionary refund requests within 14 days of a transaction, while applicable statutory rights may provide additional or longer protections in certain countries.
The Payment provider may also issue refunds where required by applicable law, where a transaction was made in error or fraudulently, or where the Payment provider otherwise determines that a refund is appropriate.
A refund request submitted within an applicable period does not automatically guarantee a refund unless required by applicable law.
6. Technical Problems and Product Defects
If you experience a technical problem that prevents you from accessing or using a purchased product or service as described, please contact us promptly.
We may first attempt to resolve the technical issue, provide the required access, correct the problem, or provide reasonable assistance.
If the issue cannot reasonably be resolved and the transaction is eligible for a refund, the applicable refund may be processed through the Payment provider.
This section does not limit any rights you may have under applicable consumer protection laws.
7. Circumstances That May Affect Refund Eligibility
Depending on the product, transaction, applicable law, and the Payment provider’s refund policy, a refund may not be available where:
The applicable refund period has expired.
There is evidence of fraud, refund abuse, or other manipulative behavior.
The product has been substantially used or consumed and no statutory refund right applies.
The request relates only to dissatisfaction with business results, traffic, rankings, leads, or sales that were not guaranteed.
The customer has already received the purchased service or product and no applicable refund right exists.
These circumstances do not override any mandatory rights provided by applicable law.
8. Promotional Offers and Coupon Codes
Free URL Submit may offer promotional pricing, coupon codes, limited-time discounts, or special offers.
Promotional offers are valid only during the stated promotional period.
Coupon codes must generally be applied before the purchase is completed.
Discounts generally cannot be applied retroactively to completed purchases.
Promotional offers cannot be combined unless expressly stated otherwise.
Coupon codes have no cash value unless required by applicable law.
Free URL Submit may modify or discontinue future promotional offers. Such changes will not affect completed purchases except where required by law.
9. Price Changes
Prices and promotional offers may change from time to time.
A change in price after a completed purchase does not by itself create a right to a refund, credit, or price adjustment, except where required by applicable law or otherwise provided by the applicable transaction terms.
10. How to Request Assistance or a Refund
If you experience a problem with a purchase, listing, or digital product, please contact us as soon as possible.
For transactions processed through the Payment provider, you may also request assistance or a refund directly through the Payment provider’s buyer support service.
When contacting us, please provide, where available:
Full name.
Email address used for the purchase or account.
Order number or transaction ID.
Purchase date.
Product or listing purchased.
Description of the issue or reason for the request.
Relevant screenshots or other supporting information.
11. Refund Processing
For transactions processed through the Payment provider, Free URL Submit does not directly return payment funds to the customer.
Where a refund is approved or otherwise required, the refund will be processed through the Payment provider.
Refunds are generally returned using the original payment method where possible.
The time required for a refund to appear in a customer’s account may depend on the payment method, Payment provider, bank, card issuer, or other financial institution.
The Payment provider may state that approved refunds are generally processed within its applicable processing period, although the time for funds to appear may vary by payment method and financial institution.
12. Chargebacks and Payment Disputes
If you have a problem with a purchase, we encourage you to contact Free URL Submit or the Payment provider before initiating a chargeback where appropriate.
For transactions processed through the Payment provider, the Payment provider is the Merchant of Record and handles payment disputes and chargebacks with the applicable payment provider or financial institution.
You retain any lawful rights to dispute a transaction through your bank, card issuer, Payment provider, or applicable consumer-protection process.
Where a chargeback or payment dispute is initiated, access to the relevant product or service may be temporarily suspended while the transaction is reviewed, where permitted by applicable law and the Payment provider’s policies.
13. Refunds and Access to Products
Where a refund is issued for a digital product or service, access to the refunded product or service may be suspended or terminated.
For digital products that require an account, license, download, activation, or other access method, continued access after a refund may not be permitted.
This does not affect any rights that cannot legally be limited.
14. Consumer Rights
Nothing in this Refund Policy is intended to exclude, restrict, or waive any consumer rights that cannot legally be excluded or waived.
Depending on your country or region, you may have statutory rights relating to refunds, cancellation, withdrawal, defective digital content, services not supplied as described, or other consumer protections.
Where mandatory law provides greater protection than this policy, the mandatory legal rights will apply.
15. Support and Contact Information
For questions regarding a Free URL Submit product, listing, or service, please contact:
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM ET
For a refund request or assistance with a transaction processed through the Payment provider, you may also contact the Payment provider through its buyer support service.
16. Changes to This Refund Policy
Free URL Submit may update this Refund Policy from time to time to reflect changes to our services, products, payment arrangements, business practices, or applicable legal requirements.
The latest version will be published on this page with the updated revision date.
17. Related Policies
Before purchasing a paid listing or digital product, please review our:
Refund Policy
Refund Policy
Last Updated: September 26, 2026
Thank you for choosing Free URL Submit. This Refund Policy explains how refunds, cancellations, and payment-related requests are handled for purchases made through Free URL Submit.
Free URL Submit offers digital directory services and may also offer eligible digital products, software, plugins, themes, ebooks, and other digital content.
For transactions processed through payment methods such as cryptocurrency, PayPal, and other supported payment methods, the Payment provider acts as the Merchant of Record and handles payment processing, applicable tax collection, billing, and buyer refund processing.
Nothing in this Refund Policy limits any mandatory consumer rights or statutory refund rights that apply to you under applicable law.
1. Digital Services and Products
Free URL Submit provides digital services and digital products. These may include business directory listing services, software-related products, plugins, themes, ebooks, and other eligible digital content.
No physical products are shipped as part of these services unless expressly stated otherwise on the applicable product page.
Before completing a purchase, customers should review the product or listing description, price, duration, features, limitations, and applicable terms.
2. Free Listings
Free listings are provided without payment.
3. Paid Listing Services
Free URL Submit may offer paid directory listing services, including:
The applicable price, duration, and included features are displayed before purchase.
A paid listing provides access to the directory features described on the applicable listing plan.
A “lifetime” listing means continued access to the applicable purchased listing service for the operational lifetime of the Free URL Submit service. It does not guarantee that the website or every individual feature will remain available indefinitely.
Purchasing a listing does not guarantee search engine rankings, website traffic, customer inquiries, sales, leads, revenue, or other commercial results.
4. Digital Products
Free URL Submit may offer its own eligible digital products, including software, plugins, themes, ebooks, and other digital content.
The applicable product page will describe the product, its features, limitations, price, and method of delivery or access before purchase.
If a digital product is defective, materially different from its description, or cannot reasonably be accessed or used as described, please contact us so that we can investigate and attempt to resolve the issue.
5. Refund Eligibility
Refund eligibility is determined according to this Refund Policy, applicable product terms, the Payment provider’s applicable buyer refund policy, and mandatory consumer protection laws.
For transactions processed through the Payment provider, the Payment provider may consider refund requests made within its applicable refund period. The Payment provider’s current policy may provide for discretionary refund requests within 14 days of a transaction, while applicable statutory rights may provide additional or longer protections in certain countries.
The Payment provider may also issue refunds where required by applicable law, where a transaction was made in error or fraudulently, or where the Payment provider otherwise determines that a refund is appropriate.
A refund request submitted within an applicable period does not automatically guarantee a refund unless required by applicable law.
6. Technical Problems and Product Defects
If you experience a technical problem that prevents you from accessing or using a purchased product or service as described, please contact us promptly.
We may first attempt to resolve the technical issue, provide the required access, correct the problem, or provide reasonable assistance.
If the issue cannot reasonably be resolved and the transaction is eligible for a refund, the applicable refund may be processed through the Payment provider.
This section does not limit any rights you may have under applicable consumer protection laws.
7. Circumstances That May Affect Refund Eligibility
Depending on the product, transaction, applicable law, and the Payment provider’s refund policy, a refund may not be available where:
These circumstances do not override any mandatory rights provided by applicable law.
8. Promotional Offers and Coupon Codes
Free URL Submit may offer promotional pricing, coupon codes, limited-time discounts, or special offers.
Free URL Submit may modify or discontinue future promotional offers. Such changes will not affect completed purchases except where required by law.
9. Price Changes
Prices and promotional offers may change from time to time.
A change in price after a completed purchase does not by itself create a right to a refund, credit, or price adjustment, except where required by applicable law or otherwise provided by the applicable transaction terms.
10. How to Request Assistance or a Refund
If you experience a problem with a purchase, listing, or digital product, please contact us as soon as possible.
You may submit a request through our:
Refund Request Form
For transactions processed through the Payment provider, you may also request assistance or a refund directly through the Payment provider’s buyer support service.
When contacting us, please provide, where available:
11. Refund Processing
For transactions processed through the Payment provider, Free URL Submit does not directly return payment funds to the customer.
Where a refund is approved or otherwise required, the refund will be processed through the Payment provider.
Refunds are generally returned using the original payment method where possible.
The time required for a refund to appear in a customer’s account may depend on the payment method, Payment provider, bank, card issuer, or other financial institution.
The Payment provider may state that approved refunds are generally processed within its applicable processing period, although the time for funds to appear may vary by payment method and financial institution.
12. Chargebacks and Payment Disputes
If you have a problem with a purchase, we encourage you to contact Free URL Submit or the Payment provider before initiating a chargeback where appropriate.
For transactions processed through the Payment provider, the Payment provider is the Merchant of Record and handles payment disputes and chargebacks with the applicable payment provider or financial institution.
You retain any lawful rights to dispute a transaction through your bank, card issuer, Payment provider, or applicable consumer-protection process.
Where a chargeback or payment dispute is initiated, access to the relevant product or service may be temporarily suspended while the transaction is reviewed, where permitted by applicable law and the Payment provider’s policies.
13. Refunds and Access to Products
Where a refund is issued for a digital product or service, access to the refunded product or service may be suspended or terminated.
For digital products that require an account, license, download, activation, or other access method, continued access after a refund may not be permitted.
This does not affect any rights that cannot legally be limited.
14. Consumer Rights
Nothing in this Refund Policy is intended to exclude, restrict, or waive any consumer rights that cannot legally be excluded or waived.
Depending on your country or region, you may have statutory rights relating to refunds, cancellation, withdrawal, defective digital content, services not supplied as described, or other consumer protections.
Where mandatory law provides greater protection than this policy, the mandatory legal rights will apply.
15. Support and Contact Information
For questions regarding a Free URL Submit product, listing, or service, please contact:
For a refund request or assistance with a transaction processed through the Payment provider, you may also contact the Payment provider through its buyer support service.
16. Changes to This Refund Policy
Free URL Submit may update this Refund Policy from time to time to reflect changes to our services, products, payment arrangements, business practices, or applicable legal requirements.
The latest version will be published on this page with the updated revision date.
17. Related Policies
Before purchasing a paid listing or digital product, please review our:
By completing a purchase, you acknowledge that you have had an opportunity to review the applicable terms and refund information.